
Enterprise Program Analysis
Industry: Big Tech
Client Need: Validation of enterprise product initiatives
-
Enterprise Products organization within big tech, which included 100+ employees, focused on building internal tools and processes for all company employees.
-
The Enterprise Products org had a variety of grassroots product development initiatives but lacked quantitative strategies and defined KPI’s to demonstrate their value to the executives of Enterprise Products.
The team launched a program aimed at improving product development strategies, but no key success metrics were established to measure its impact internally.
Leadership could not gauge the effectiveness of this new internal program and it needed data to understand the success or failure of the program.
-
First, needing to understand what executive leadership needed to know was paramount. We needed to define success metrics (KPI’s) to trace them.
Levelseting what was measurable and how to measure it also needed to be defined.
The team developed a pre- and post-program survey to evaluate the success of a pilot for the new educational program noting KPI’s.
-
KPI’s demonstrated the pilot program was effective, but there was room for improvement.
As a result, the program development team invested in execution-focused programming.
Following the success of the pilot, Enterprise Products executives decided to launch the program as mandatory across the entire Enterprise Products organization.
